Customer Support
Among the many aspects in a
business, business runners often focus on customer support issues.
Although, they set up a customer support team, but, seldom identify the
issues that this wing actually face. At our company, we dive into all
the specific tactics that our customer support executives take into
account for solving the problems our customers, yet we give them (our
executives) as much authority as possible for resolving customer issues
while adhering to the company policy. Through our focus on smooth
functioning of our customer care support, both the parties achieve great
benefits in our business contract, such as:
- Our customers receive the best Waterproofing Paint, Foam Spray and services without any trouble.
- We receive repeated business, amass a loyal customer base and earn good revenue.
- We get an opportunity to improve in the areas where our customers want us to.
- Our customers have better clarity of our work approach.
- Our customers avail the best Chemical Applicant Consultancy Service that we offer after sale.
Vendor Selection
For a wholesaling business like
ours, it is not easy at all to make alliance with just anyone as the
quality of products we deal in completely depends on the manufacturers
from whom we source our Spray Paint, Tile Spacer, etc. Considering the
same, we follow a rigorous vendor selection process and ally with
entities that keep a close tab over their product quality standards.